Terms & Conditions
Last updated: June 2026
1. Introduction
These Terms & Conditions (“Terms”) apply to the use of the website and all purchases made through The Card Acropolis (“we”, “us”, “our”), an trading card game (TCG) accessories webshop based in the Netherlands and operating within the European Economic Area (EEA).
By accessing our website or placing an order, you agree to these Terms.
2. Business Information
The Card Acropolis
3281 RH Numansdorp
Netherlands
Email: thecardacropolis@gmail.com
KvK Number: 98319116
VAT Number: NL209933148B02
Operating from the Netherlands and Spain
3. Scope and Applicability
These Terms apply to all offers, orders, and agreements concluded via our webshop with consumers within the EEA.
If any provision is found to be invalid, the remaining provisions will remain in full force.
4. Products
We offer TCG accessories, including but not limited to:
Card sleeves
Acryl cases
Binders
Toploaders
We strive to ensure all product descriptions, images, and prices are accurate. However, minor variations (e.g., colors, packaging updates) may occur.
5. Orders and Contract Formation
A purchase agreement is formed when you place an order and receive an order confirmation email.
We reserve the right to refuse or cancel orders in cases such as:
Incorrect pricing or product information
Stock unavailability
Suspected fraud or misuse
If an order is canceled after payment, a full refund will be issued.
6. Prices and Payment
All prices are listed in EUR and include VAT (where applicable).
Shipping costs are displayed separately at checkout.
Payment must be completed using the available payment methods before shipment.
7. Shipping and Delivery
For full details on shipping times, countries we deliver to, and our shipping responsibility policy, please click here.
8. Refund
Click for more information about our refund policy here.
9. Exceptions to Withdrawal
The right of withdrawal does not apply to:
Custom-made or personalized products
Sealed goods that are not suitable for return once opened for health or hygiene reasons (if applicable)
10. Pre-orders
We may offer products on a pre-order basis.
Release dates are estimates and may change
Payment terms (full or partial) will be clearly indicated
In case of significant delays, you have the right to cancel your pre-order and receive a refund
11. Returns and Legal Guarantee
We comply with EU legal guarantee requirements.
Your rights:
Products must be as described, fit for purpose, and of satisfactory quality
If a product is defective or incorrect, you are entitled to:
Repair or replacement
A price reduction or refund if repair/replacement is not possible
Please notify us of defects within a reasonable time after discovery.
12. Liability
We are not liable for indirect or consequential damages, except where required by law
Our liability is limited to the amount paid for the product
Nothing in these Terms limits your statutory consumer rights.
13. Intellectual Property
All content on our website (including text, images, and logos) is owned by or licensed to us and may not be used without prior written consent.
14. Privacy and Data Protection
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
For more information, please refer to our Privacy Policy.
15. Complaints and Dispute Resolution
If you have a complaint, please contact us at thecardacropolis@gmail.com. We aim to respond within 3 working days.
Consumers within the EU may also use the European Commission’s Online Dispute Resolution (ODR) platform.
16. Governing Law
These Terms are governed by Dutch law.
If you are a consumer residing in another EEA country, you retain the protection of mandatory provisions of your local consumer law.
17. Amendments
We reserve the right to update these Terms at any time. Changes will be effective once published on our website.
18. Contact
For questions regarding these Terms, please contact us.