Warranty Policy

Last updated: June 2026

We think that your products deserve to be treated with excellent support. That’s why we would like to give you a 1-year warranty on our products.

This warranty covers:

·         Manufacturing faults, such as incorrect pages or broken pockets

·         Functional failures, such as zip issues and pocket tearing

·         Issues which occur with normal use behaviour

This warranty doesn’t cover:

·         Improper use

·         Normal wear and tear

·         Accidental damage

Make your claim:

If your product contains a default like this, please contact us through our form so we can review your request. Include also your proof of payment together with your photos. If your claim is approved by our warranty team, we’ll offer you a replacement or a full refund.

Please note: this warranty applies only to purchases from our website

Your claims can help us improve our service and help identify structural defaults in our products to prevent future issues.

Legal Notes

This guarantee applies in addition to your statutory rights as a consumer. All terms are written in plain English to ensure clarity and fairness. If you have questions, don’t hesitate to reach out.

This guarantee does not affect your statutory rights under EU consumer law, including the right to a minimum two-year legal warranty on faulty goods. For more information, please refer to the Consumer Rights Directive (Directive 2011/83/EU) and local laws in your country of purchase.